tk2971 Terms & Conditions — Know Your Rights & Responsibilities

By using the tk2971.app website and application, you are considered to have fully agreed to these Terms & Conditions. tk2971 is an online gaming platform offering a range of games, casino, and Sports Betting services to users in Bangladesh.

These Terms & Conditions constitute a legally binding agreement between you and tk2971. Please read this document carefully before using the platform. If you disagree with any part of these terms, you are advised to refrain from using tk2971.

To open and use an account on tk2971, the following eligibility requirements must be met:

• Minimum age: 18 years or older. tk2971 maintains a strict stance against underage gaming.
• Each individual may hold only one tk2971 account. If multiple accounts are found belonging to the same person, all accounts will be closed.
• You must provide your correct name, mobile number, date of birth, and address at the time of registration.
• KYC (Know Your Customer) verification must be completed before your first withdrawal.
• It is the user's responsibility to keep their account password secure. Sharing your password with anyone is strictly prohibited.
• If you notice any suspicious activity on your account, contact tk2971 support immediately.

If an account is registered with false information, tk2971 reserves the right to suspend that account and forfeit its balance at any time.

All financial transactions on tk2971 are secure and transparent. The key payment policies are outlined below:

• All withdrawals must be made to a mobile banking account or bank account registered in your own name.
• Deposited funds cannot be withdrawn without being used in gameplay at least once.
• tk2971 may request additional verification for suspicious transactions — this is done entirely for your protection.

Tk2971 offers a variety of bonuses and promotions from time to time. Each bonus comes with its own terms that you should review before use.

• Welcome Bonus: New members receive a bonus on their first deposit. This bonus cannot be withdrawn until the wagering requirement has been completed.
• Wagering Requirements: Each bonus comes with a specific wagering multiplier. For example, 10x means you must wager 10 times the bonus amount.
• Validity: Every bonus has a set expiry period. Any unused bonus will be cancelled once it expires.
• Bonus Abuse: Claiming bonuses through multiple accounts, or attempting to fulfil bonus requirements through strategic manipulation, will result in disciplinary action.
• Cashback: Weekly cashback is directly withdrawable — no wagering requirement applies.

Tk2971 reserves the right to modify, suspend, or cancel any bonus offer at any time. However, bonuses already issued will remain subject to the applicable terms.

All games on tk2971 are operated under fair and transparent policies. The following rules must be observed during gameplay:

• All game outcomes are controlled by a Certified RNG (Random Number Generator) — there is no possibility of manipulation.
• In Live Dealer games, the dealer's decision is final. In the event of a technical error, the round in question will be considered void.
• If a Sports Betting event is cancelled, the stake for that bet will be refunded.
• If a game is interrupted due to network issues, the final decision will be based on the server logs.
• Any complaints about game outcomes must be reported to support within 72 hours.

The following activities are strictly prohibited on tk2971. Violating these rules will result in account closure and possible forfeiture of your balance:

• Creating multiple accounts under the same individual (multi-accounting)
• Attempting to abuse bonuses or circumvent bonus terms
• Illegal money laundering or suspicious financial activity
• Hacking, software manipulation, or any other technical tampering
• Attempting to gain unauthorized access to another user's account
• Operating an account using a false identity or someone else's identity
• Threatening or harassing other players or tk2971 staff

Tk2971 believes gaming should be a source of entertainment — not addiction. We are committed to the mental and financial well-being of all our players.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Time Limit: Track your gaming time and set session limits whenever needed.
• Self-Exclusion: You may temporarily suspend your account (from 1 week up to 1 year) or close it permanently at any time.
• Reality Check: You will receive periodic notifications about your gaming time and spending.

If you're struggling with gaming-related issues, reach out to tk2971's responsible gaming team. We're always here to help. For more information, please visit our Responsible Play View page.

Your personal information is of the utmost importance to tk2971. To learn how we use your data, please refer to our Privacy Policyfor full details.

• Your data is protected with SSL encryption and stored on secure servers.
• tk2971 does not sell your data or share it with third parties for advertising purposes.
• Information collected for KYC verification is used solely for identity confirmation.
• Information may be disclosed when required by law or by a court order.

Tk2971 may suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms & Conditions will result in
• In cases of registration with false information or failure to complete KYC verification
• In cases of suspicious financial activity or suspected money laundering
• Upon submitting a self-exclusion request through the Self-Exclusion Program
• When a temporary investigation is required for security purposes

If an account is closed for legitimate reasons, any valid balance will be refunded. However, if closure is due to a terms violation, the balance may be forfeited.

In the event of a dispute between tk2971 and a player, the following process will apply:

• First Step: Please contact the tk2971 customer support team first regarding any issue. Most issues are resolved within 48 hours.
• Escalation: If the matter is not resolved by customer support, it will be escalated to management level.
• Save Evidence: For any complaint, please save relevant screenshots and transaction IDs.
• Time Limit: Any complaints regarding game outcomes must be submitted within 72 hours.

Tk2971 reserves the right to update these Terms & Conditions as needed. Users will be notified in advance of any significant changes.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We encourage you to review this page regularly.

If you have any questions or need clarification about these Terms & Conditions, please contact tk2971:

• Live Chat: Get 24/7 support via Live Chat directly on the platform.
• Email: [email protected] — we typically respond within 24 hours.
• FAQ: For answers to common questions, visit our FAQ page View.

Tk2971 is committed to full transparency. Ensuring your satisfaction in every matter is our goal.